Boutique Customer Support
& Compliance Services
Introduction
Engage Shift is a boutique business process outsourcing (BPO) provider that offers multi-lingual and omnichannel support, CX, back-office & automation services.
With offices in Kuala Lumpur, Malaysia we offer services to clients world wide, covering their customers in many different regions across the world.
Established and Professional
With over 10 years of experience to supply better business outcomes to help your organisation, we strive to deliver engaging customer experiences, across multiple channels and markets. Being able to cope with unpredictable events with minimal disruption to customer care operations, whilst ensuring business continuity is a core strategy and service we provide to our clients.
We see Innovation and refinement of processes as key to continuously increasing productivity & efficiency for our clients, allowing them to effectively scale their operations, as they grow in size and scope.
