What can we do for you?
As a business process outsourcing (BPO) provider, we offer our clients a mix of services which can be crafted to a bespoke requirement, specific to the clients needs.
Some clients choose to take the “full stack” of services we offer, however it is possible to pick and choose as to what is needed. Below are the core services we provide.
Customer Support
Or what we like to call Customer Engagement, are Proactive, outcome-focused support to help reinforce brand values and build loyalty with high-value customers.
Sales and Conversion
Optimised sales and conversion funnels to generate sales growth and steadily building customer loyalty and maximising profitability with clearly defined deliverables.
Social Media Support
Offering advanced social media management tools and solutions to engage with customers 24/7 both proactively and reactively, including Facebook, Instagram and more.
Omni-channel Support
Being available for your customers through numerous channels including email, Livechat, WhatsApp, Telegram to enhance customer point of contact convenience.
Compliance and Verification
Offering regulatory support services for KYC and enhanced due diligence for your customers, as per various different industry licensing requirements securely and timely.
