Digital Solutions for Customer Engagment
Having been in operation for over 10 years, Engage Shift has been a solid and reliable service provider for a few core clients during this time.
We provide services to clients across the world, primarily in Europe and the Americas with a focus on bespoke solutions for niche industries.
Experience
Focusing on niche clients who are almost exclusively based in Europe, we offer them cost effective solutions to their needs. Below are some of the Industries we have specialised in over the years
Leisure & Entertainment
With a clear and in depth understanding of our clients’ needs, we have been able to deliver the required solutions to support their niche entertainment products.
Ecommerce
Online retail is highly competitive and being able to offer world class customer support is a sure way to offer our clients the extra edge over the competition.
Why Our clients choose us
We are quite selective when it comes to working with clients, as we strive to offer excellence at every level, with a view that quality over quantity as a key Engage Shift mantra. As such, our contracts tend to be long term contracts (on the clients insistence) to work in partnership to constantly improve the end customers user experience.
Good Business Values
A great working culture that has more of a family environment where mutual respect and transparency are key. An operating framework that allows us to deliver value for our clients.
Established
In operation for 10 years, with an accomplished history of being able to deliver on agreed business objectives within tight timeframes and efficient pricing.
Affordable and scalable contracts
Working with clients on flexible solutions to start with entry level services that can be scaled effectively as needed, as and when their business expands.